Gift Card

Gift Card2023-08-19T17:49:31+00:00

GIFT CARD FORESTAL PARK TENERIFE

Gift Adventure on the Zip lines

Surprising people nowadays seems complicated. Material gifts (electronic devices, jewellery, clothes, etc.) often seem to us that they are not going to be adequate or that they will soon be outdated. That’s why experiences are a safe bet, they generally create an indelible memory in our minds. Moreover, an experience can be shared, as it is usually done in the company of someone you love.

This is why the Forestal Park Tenerife gift card was created. A gift voucher that will offer a memorable experience to whoever receives it.

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What does the Forestal Park Tenerife gift card include?

  • 3 hours of adventure (approximately half an hour of training and approximately two and a half hours of fun on the high-altitude circuits and the gigantic zip lines).
  • Living an unforgettable experience with the person you surprise with this gift voucher.
  • The gift card is not dated, it generates a ticket with an expiry date of one year from the date of purchase. Before coming to enjoy the adventure in the trees, it will be necessary to redeem it to correctly manage the visit to the park.
  • Nature. You will enjoy yourself in a magnificent Canary pine forest in the Protected Landscape of Las Lagunetas, in El Rosario (Santa Cruz de Tenerife).
  • In addition to fun, you also gift safety. In connection with the adventure, our visitors are always connected at height thanks to the ‘Continuous life line’ system.
  • Finally, you will be gifting a unique activity in the Canary Islands.

 

How to buy the Forestal Park Tenerife gift card?

  1. Think about how many people you are going to surprise with a ticket to enjoy Forestal Park Tenerife.
  2. Before making your purchase, please read the terms and conditions of participation.
  3. Then, click on ‘buy gift card’ or in our ‘buy tickets’ section.
  4. If you are on the ticket purchase calendar select the checkbox ‘I want it as a gift (undated)’.
  5. Choose the number of participants you are going to include (taking into account whether they are children, adults, residents or non-residents of the Canary Islands).
  6. On the gift card you can write a message for the recipient.
  7. Continue with the purchase process until the online payment is complete and you will receive the adventure gift voucher for your relatives and friends by e-mail.
  8. If you have any problems with the online purchase, please contact our Reservations Department. We will help you find another way to purchase the gift card.
  9. The gift voucher can be sent via e-mail to the recipient or you can download it as a PDF to print it and deliver it physically.
  10. You can download our envelope templates and create your own envelope if you are going to deliver it printed.
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I have received a Forestal Park Tenerife gift card, how do I redeem it?

  1. If you have received the gift voucher via e-mail, go to the e-mail and click on ‘Redeem’.
  2. If you have received a printed gift voucher, click on the ‘Redeem Gift Voucher’ button below.
  3. Enter your redemption code.
  4. Redeem the gift voucher by viewing real-time availability on the calendar. Therefore, choose the date and time you want to come and enjoy the adventure.
  5. Provide your name, e-mail address and telephone number (preferably a mobile phone number).
  6. Once you receive the e-mail with the booking information, read carefully all the information to come prepared and enjoy 100% of our activity.

If you have any problems with the redemption process, please contact our Reservations Department and we will help you prepare your visit.

REDEEM GIFT VOUCHER

Facilities and Services

Forestal Park Tenerife provides you:

  1. More than one hectare of forest to develop different dynamics in nature, both on land and at height.
  2. Creation and planning of the event.
  3. Picnic area to organise breakfast, snacks, etc. (subject to reservation).
  4. Wi-Fi connection (upon request).
  5. WC (no showers or changing rooms available).
  6. Possibility of keeping belongings in the room.
  7. Public car park with capacity for busses and vehicles.

Download envelope templates

Eventos a Medida

Conditions of the Forestal Park Tenerife gift card

  • To enjoy a gift voucher, it is necessary to comply with the rules and conditions of participation of Forestal Park Tenerife.
  • Gift vouchers are non-refundable except in the case of justified force majeure. If a refund is requested, it will be made to the person who purchased the gift card to the same account from which the payment was made.
  • Gift cards have an expiry date of one year, which cannot be extended except in the case of justified force majeure. The gift voucher must be used during the 365 days following the date of purchase.
  • If you wish to change the name of the beneficiary, please contact the Reservations Department.
  • Gift cards cannot be exchanged for cash.
  • If you purchase a gift card and don’t redeem it choosing the day and time to come and enjoy it, you risk that there will be no availability.

live the adventure

Forestal Park Tenerife Gift Card

Your visit

  • Reservation required, buy your tickets through our ticket sales calendar, choosing the day, time and number of participants.

  • If you want to make a change or cancel your visit, you must do so 48 hours in advance of the time of your visit, contacting the Reservations Department by email. If you notify less than 48 hours in advance, the refund will not be made and the change will be subject to availability at that time.
  • Read the regulations and check the participation conditions.
  • Prepare the trip from your home or accommodation to Forestal Park Tenerife (there is no public transport, so you will have to have a car or take a taxi in La Laguna or La Esperanza).

  • Equip yourself to enjoy the experience 100%.

  • Download your ticket to your mobile device or write down your reservation code, as we will request it at the reception and there is no coverage in the forest.

PROMOTION

Your ticket includes

  • 3 hours of activity (approximately half an hour of training and 2 and a half hours of fun). If you love adventure, you can pay an extra €5 per hour and per participant to continue exploring our circuits at altitude.
  • The necessary material to enjoy the routes at altitude (harness).
  • Activity supervised from the ground by qualified instructors.
  • Civil liability and accident insurance.

REQUIREMENTS

  • Age: between 5 and 69 years.
  • Minimum height: 1.10 metres.
  • Maximum weight: 110 kg.
  • Children under the age of 13 must always be accompanied by adults, complying with the following ratios:
  • Children between 5 and 8 years old: accompanied at height by one adult for every two children.
  • Children between 9 and 10 years old: accompanied at height by one adult for every five children.
  • Children between 11 and 12 years old: they can climb alone on the easy and medium circuits (green and blue), supervised by an adult in the group who maintains visual contact throughout the duration of the Activities.
  • Activity not suitable for people with reduced mobility.
  • Activity not suitable for pregnant women.
  • Activity not recommended for people with physical problems in general (e.g. heart disease, respiratory problems, etc.). In case of doubt, we recommend that you consult your doctor.

POSSIBLE SETSETS

Adverse Weather Conditions

If, on the day of your visit, the park has to close due to heavy rain, strong winds, storms, or any adverse meteorological phenomenon, the activity will be canceled for safety reasons. In this case, you can request a refund of the payment you have made or reschedule your reservation for another date, subject to availability.

Force Majeure

In the event that the closure of our facilities is decreed due to any force majeure event (for example, due to health restrictions, restrictions imposed by the Cabildo de Tenerife, the Government of the Canary Islands, or any competent authority, etc.), the activity will be canceled following the instructions of the competent authority. In this case, you can request a refund of the payment you have made or reschedule your reservation for another date, subject to availability.

Schedules

Autumn – Winter
2023 – 2024

From 23rd September to 29th October 2023, Forestal Park Tenerife will be open on Fridays, Saturdays, Sundays, and public holidays from 10 AM to 7 PM, with the last entrance at 4 PM.

From 30th October 2023 to 30th March 2024, Forestal Park Tenerife will be open on Fridays, Saturdays, Sundays, and public holidays from 10 AM to 6 PM, with the last entrance at 3 PM.

Booking in advance is mandatory. Remember that you should always be at our reception 30 minutes before your reservation time.

The park’s opening hours may be subject to changes. In such cases, we will contact you using the contact information provided in your reservation as soon as possible.

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